Gaiaonline Phone Numbers and Emails

General Info:

  • (408) 467-8511

Gaiaonline Email:

Complaints/ Feedback
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Contact Information

Gaiaonline Website:

Gaiaonline Help Center:

Corporate Office Address:

Gaiaonline
PO Box 612680
San Jose, California 95161
United States

Gaiaonline Rating Based on 4 Reviews

Rating details

1.0
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of Gaiaonline Customer Service Calls

66 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gaiaonline?

Payments and Charges Question:

  • “Multiple charges”
  • “Been billed 99.00”
  • “Unauthorized charge”

Account Question:

  • “My guy account charged me today and we did not want to keep the subscription today was the subscription pay date we want a refund we've tried the trial we do not like Gaia it wasn't what we're looking for”
  • “Unable to login”
  • “Clarify my account subscription”

Activation/ Cancellation Question:

  • “Cancel my subscription”
  • “Money was stolen from me and i canceled the membership on the account”
  • “I cancelled this app months ago n I'm still being charged for months !!! I want a refund n cancellation!!”

Refund Question:

  • “Refund”

Request for Information Question:

  • “Questions about account”
  • “Gaia on Comcast. Can I use my account only through Comcast?”
  • “Need registration assistance”

Cards Question:

  • “About them charging my credit card”
  • “Someone made a purchase with my card and it wasn't me”

Product/ Service Question:

  • “Can't access although paid twice.”
  • “Membership”

Other Question:

  • “Mistake on purchase plan”
  • “Deleted my old email and cant rememeber my old pasword”
  • “Map over layes”

About

Summary

Founded in 2003, Gaia Online is the premier entertainment and social platform for teens. Gaia Online enables to make friends, play games, partake in contests, watch movies, discuss in forums, etc. Upon registration each user receives an avatar, which can be customized up to one’s tastes and preferences, and appears next to the user’s photo. It moves and can travel, interact, etc. As Gaia Online was originally launched as a forum web site, it still features a great variety of forums, devoted to free discussions, buying and selling things, user-run businesses, etc. Gaia Online has its own currency, gold and Gaia cash, which is earned from the activity within the community as well as can be bought with real money. Gaia also organizes site-wide events for major holidays as well as offline events and conventions.

Gaiaonline reviews and complaints

Gaiaonline is ranked 269 out of 568 in Dating and Social Networking category

Area Served

USA

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